Guaranteed Minimum Growth of $30,000 or your Money Back!
With years of hands-on experience across high-end hospitality β covering events, restaurants, hotel operations, and revenue optimization β I'm driven by a singular purpose: to solve critical business challenges and unlock new revenue streams for small businesses. Your success is my mission, empowering the backbone of our community and economy.Β
Problem: Guests were booking rooms, but the property wasnβt capturing enough extra revenue per stay.
Solution: I created and implemented three upsell programs with tailored staff training.
Result: Within the first 90 days, the programs generated $50,000 in new revenue.
Problem: The sales team lacked visibility into bookings and historical performance, making it difficult to optimize how space was sold and used.
Solution: I built a custom dashboard that gave the team clear insights into bookings, history, and space utilization β allowing them to make smarter, data-driven decisions.
Result: The client gained a powerful tool to evaluate business, maximize space usage, and ensure each booking contributed to stronger profit and revenue.
Problem: Certain room types were underperforming, while premium demand was being left on the table.
Solution: I analyzed room type trends and guided a rebrand of select categories, repositioning them as premium options.
Result: The change unlocked $75,000+ in additional revenue.
Problem: The valet program was overpriced on labor and underpriced for guests.
Solution: I restructured the program by doubling the customer rate while reducing labor hours.
Result: The business captured significantly higher revenue while improving margins.
Problem: Hotels were underperforming in guest satisfaction and review rankings.
Solution: Implemented programs to improve service consistency and guest experience.
Result: Raised satisfaction scores above 90% and moved properties to #1, #3, and +14 ranks on TripAdvisor.
Problem: The reservations process created errors, staff frustration, and costly auto-discounts.
Solution: Designed a weekly QA program to track performance and spot gaps.
Result: Reduced errors, improved team morale, and recovered hundreds of thousands in revenue.
Problem: Staff motivation and upsell performance were inconsistent.
Solution: Built incentive programs that boosted earnings while aligning with guest needs.
Result: Employees earned $3β$5 more per hour while driving stronger guest sales.
Problem: Luxury and full-service hotels needed consistent, high-quality service delivery.
Solution: Created and delivered tailored service trainings for staff.
Result: Improved guest interactions and increased upsell revenue through better service execution